![]() Someone approaches you to use your account to receive monies for the sale of a vehicle/items to which you have no connection, with the promise of a reward or small payment.The account holder can be charged with money laundering, even if it was unknown at the time that the money was proceeds of crime. The money that is paid into the account is often the proceeds of another crime. Money Mule or Mule Accounts is when criminals approach bank customers with requests to have funds paid into their accounts and often offer them a reward to use the account. Check your bank statement on a regular basis to monitor possible unauthorised transactions.Inform the bank immediately if you change your cellphone number, as notifications will go to your cellphone number loaded on the banking system.Immediately block those numbers from calling you. This enables them to do the SIM swop or number porting. Fraudsters might call you numerous times before doing a SIM swop in the hopes of frustrating you so that you turn your phone off. ![]() Protect your personal information and limit the amount of personal information you share online.If you lose cellphone connectivity for some time for no apparent reason or receive an SMS for a SIM swop or a number port you did not request, contact your service provider and our Fraud Line immediately on 0800 020 600.You don’t receive the OTP you requested, even when trying a second time.You are no longer receiving calls or messages on your cellphone.This gives them access to your SMSs, OTPs, phone calls and other notifications.Once fraudsters have access to your cellphone number and personal details, they can pose as you and request the SIM card to be swopped from your network service provider.The SIM swop usually takes place after fraudsters have received your Internet Banking sign-in details after you’ve responded to a vishing call or phishing email.In a SIM swop scam, fraudsters perform a SIM swop without your knowledge, allowing them to intercept your phone calls, SMSs and effectively taking over your phone number.
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